Here is what an Electrotech call-out costs, before you even pick up the phone. Hourly rates, surcharges, travel costs and the way time is counted are published here under the French order of 24 January 2017. No price will be charged to you that does not appear on this list or on a quotation you have signed.
Labour, standard working hours€68.75incl. VAT / hour
€62.50 excl. VAT, 10% VAT. The most common case for a private customer.
Within the service area€0travel
Included whenever work is carried out, from Lunéville to Gérardmer.
Quotation, visit and adviceFreeno obligation
Only in-depth thermal studies are charged, and only after telling you first.
01Labour
| Service | Excl. VAT | Incl. VAT (10%) | Incl. VAT (20%) |
|---|
| Hourly rate, standard working hours | €62.50 | €68.75 | €75.00 |
|---|
| Hourly rate, Saturday (+50%) | €93.75 | €103.13 | €112.50 |
|---|
| Hourly rate, Sunday, public holidays and nights (+100%) | €125.00 | €137.50 | €150.00 |
|---|
| Diagnosis and fault-finding | €62.50/h | €68.75/h | €75.00/h |
|---|
| Leak detection | €75.00/h | €82.50/h | €90.00/h |
|---|
How time is counted: charged on a time basis, every hour started being payable in full. Time runs from arrival on site to the end of the intervention.
Night hours for the surcharge: 8 pm to 8 am. Surcharges apply only to hours actually worked within those slots.
02Travel
| Service | Excl. VAT | Incl. VAT (10%) | Incl. VAT (20%) |
|---|
| Within the service area, where work is carried out | Included | Included | Included |
|---|
| Outside the area, beyond 30 km | €1.20/km | €1.32/km | €1.44/km |
|---|
| Abortive call-out due to the Customer | €50.00 | €55.00 | €60.00 |
|---|
Travel is included in the price of any work carried out within the service area — the Lunéville (54), Saint-Dié-des-Vosges (88), Gérardmer (88) triangle. Its actual value is around €30 excl. VAT; we tell you so that you know what it represents, but it is not charged to you.
Mileage outside the area is counted beyond the thirtieth kilometre, one way from the company's registered office.
03Quotations and studies
| Service | Excl. VAT | Incl. VAT (20%) |
|---|
| Survey visit, needs assessment and preparation of the quotation | Free | Free |
|---|
| Thermal study or complex sizing | €190.00 | €228.00 |
|---|
An in-depth technical study is charged only if you were told before the visit, and the amount is deducted from the price of the works if the quotation is signed.
The quotation sets out the exact nature of the work, an itemised breakdown of quantities and prices for each service and product, the hourly rate applied, travel costs where applicable, and the totals excluding and including VAT together with the VAT rate used.
04Applicable VAT rate
The actual rate depends on the premises and the nature of the work (article 6.4 of the terms and conditions of sale):
- 10% for maintenance, repair and improvement work in residential premises completed more than 2 years ago — the most common case for repairs at a private home;
- 5.5% for eligible energy-performance improvement work;
- 20% for commercial premises, dwellings completed less than 2 years ago, and comfort improvements.
The rate applied is stated on the quotation and on the invoice. A reduced rate is subject to the Customer providing the certificate required by the tax authorities.
05What else you should know
- Supplies and spare parts are charged in addition, at the price stated on the quotation or on the itemised invoice.
- You may ask to keep any parts, components or appliances replaced; the request must be made before the intervention (order of 24 January 2017). Failing that, those parts are taken away for recycling.
- The initial telephone diagnosis is indicative and free: it is not a commitment as to the cause of the fault or the cost of the repair.
- The price includes removal of construction waste and cleaning of the work area.
- Electrotech does not hold the RGE qualification: the work carried out does not qualify for MaPrimeRénov', Energy Savings Certificates or the interest-free eco-loan. Reduced VAT rates, however, still apply.
This price list is displayed at the company's premises and published on this page, in accordance with articles 2 and 3 of the French order of 24 January 2017 on price transparency for repair, servicing and maintenance services in the building and home-equipment sector.
Amounts in euros. The VAT-inclusive columns are calculated at the rates of 10% and 20% in force on 12 August 2026; the rate actually applicable is determined in the quotation. This price list supplements the [terms and conditions of sale](/en/terms), which alone prevail in the event of any discrepancy.